Telehealth Video Chat Connectivity Issues

Incident Report for Practice Better

Resolved

This incident has been resolved.

Posted Dec 10, 2021 - 17:07 EST

Update

We are continuing to investigate this issue.

Posted Dec 10, 2021 - 17:05 EST

Update

We are continuing to investigate this issue.

Posted Dec 10, 2021 - 15:50 EST

Investigating

We are currently investigating connectivity issues with our telehealth service provider. This may impact your ability to join and conduct Practice Better telehealth sessions. We will provide more updates as they become available.

Posted Dec 10, 2021 - 15:50 EST

This incident affected: Web Portal.