Practice Better Status

All Systems Operational

Web Portal Operational

Telehealth/Video Chat Operational

Faxing Operational

Email Delivery Operational

Text/SMS Delivery Operational

Help Desk Operational

Community Operational

Integrations Operational

Claim.MD Operational

Cronometer Operational

Evexia Diagnostics Operational

Fitbit Operational

Fullscript Operational

Garmin Operational

Google Calendar Operational

Natural Dispensary Operational

Nutritionix Operational

Oura Operational

Rupa Health Operational

Square Operational

Stripe Operational

WholeScripts Operational

Zapier Operational

Zoom Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Uptime

Fetching

Past Incidents

May 16, 2025

No incidents reported today.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

Claim.MD Disruption

Resolved - This incident has been resolved.
May 13, 20:48 EDT

Monitoring - Claim.MD services are currently experiencing an outage. We are monitoring and will provide an update when it is available.
May 13, 16:35 EDT

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

Telehealth issue on iOS app version 2.7.71

Resolved - iOS app version 2.7.72 has been released which resolves the telehealth issues.

We know how important this feature is and appreciate your patience and understanding while we worked to resolve it. Please update to version 2.7.72.
May 10, 15:22 EDT

Identified - Telehealth sessions on the latest version of our iOS app (2.7.71) are crashing for a number of users. We are actively investigating. The web portal and Android devices are unaffected.
May 9, 14:58 EDT

May 9, 2025

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.