iOS app version 2.7.72 has been released which resolves the telehealth issues.
We know how important this feature is and appreciate your patience and understanding while we worked to resolve it. Please update to version 2.7.72.
Posted May 10, 2025 - 15:22 EDT
Identified
Telehealth sessions on the latest version of our iOS app (2.7.71) are crashing for a number of users. We are actively investigating. The web portal and Android devices are unaffected.